The Driscoll » Smart Living » Internet

WiFi and Internet

Reliable guest WiFi, Ethernet access and simple connection help.

Guest WiFi is available throughout the home, backed by NBN Fibre internet with Telstra 5G backup. Use the QR code on the welcome card, or manually join The Driscoll using the password supplied in your welcome details. Ethernet ports are also available for guests who prefer a wired connection.

How to Connect to WiFi

Scan the QR Code
Use the QR code provided on the welcome card inside the property for quick access.
To manually connect:
Look for The Driscoll in your device’s WiFi settings.
security lock icon representing protected network and system accessEnter the password provided on the welcome card or in your welcome message.
UniFi wireless access point representing WiFi network at The Driscoll

Wired Ethernet Access

Prefer a wired connection? Ethernet ports are available in various rooms:

Bedrooms + Study
Dining Room
Lounge Room

Spare Ethernet ports are available in selected rooms. Please do not unplug cables from TVs, Apple TVs, network equipment or other property devices.

Please Note:

Ethernet ports and cables already connected to TVs, Apple TVs, network equipment or labelled property devices are reserved. Please use only spare wall ports or clearly available guest ports.

CAT6a shielded Ethernet cable and RJ45 connector for high speed wired network

Connection Details

Seamless Coverage

Hard-wired UniFi access points provide WiFi coverage across the property.

High-Speed Internet

Suitable for normal guest use, including browsing, streaming and video calls. Speeds may vary depending on device, weather, network load and upstream service conditions.

Reliable Connectivity

The property uses NBN Fibre as the primary internet connection, with Telstra 5G backup supported by an external aerial. Speeds can still vary depending on device, WiFi signal, network load and upstream service conditions.

Usage Tips

Property Smart Devices

Smart lighting, TVs and other property systems are already connected. Guests do not need to pair or add these devices.
Apple HomePod icon representing smart home audio and control systemVoice control is available on supplied HomePods and Apple TV remotes where provided.

Streaming Devices

Displays are connected by Ethernet for optimal streaming performance.
Apple AirPlay icon representing wireless video streaming and screen castingUse AirPlay or Chromecast to stream content directly from your devices to the displays.
Access apps on the TVs or Apple TVs by logging in with your personal accounts and subscriptions.
⚠️ Please sign out of your personal streaming accounts before checkout.

Security and Privacy

Secure Guest Network

Guests connect to The Driscoll guest network. Property management systems are not intended for guest access.

Fair Use Policy

Normal guest internet use is included. Please avoid unlawful, abusive or unusually heavy use that could disrupt the service or property systems.

Network Privacy

We do not monitor guest browsing activity. Network equipment may retain basic technical connection information, such as device connection status and performance data, so faults can be diagnosed.

Troubleshooting

WiFi Issues

  • Ensure you’re connecting to The Driscoll and double-check the password.
  • Move closer to an access point for better signal strength.

Ethernet Issues

  • Ensure your device is set to accept wired connections.
  • Restart your device or reseat the Ethernet cable if the connection seems slow or unstable.

Slow Internet

  • Restart your device or toggle WiFi off and on.

The property uses NBN Fibre with Telstra 5G backup. If internet seems slow, restart your device, toggle WiFi off and on, or try moving closer to an access point. Brief slowdowns can still occur due to upstream provider issues, WiFi signal, device limitations or network load.

Please do not reboot, reset or unplug routers, switches, access points, NBN/5G equipment or other network devices unless asked by the property manager.

Need Help?

Ask Rex, Our AI Assistant

For quick help with WiFi or internet access, ask Rex using the chat button on this page. Rex can guide you through connecting to the guest WiFi, using available Ethernet ports, streaming to the TVs and resolving common connection problems.

Describe what you are trying to connect, or what is not working, and Rex will help you work through it.

If Rex cannot resolve the issue, or the problem involves a service outage, network equipment, damaged cabling or another property system, please contact our Guest Manager through our Contact page.

We can help with systems provided at The Driscoll, but cannot repair or provide detailed technical support for guests’ personal devices.